Delete Your Account
Effective date: August 2026
This page explains how to delete your LeafMeGrow account (Android package com.leafmegrow.app, published on Google Play by Octara Labs, a trading name of Ian Dirk Louw) and exactly what happens to your data when you do.
You do not need an account to read this page. If you can still sign in, the fastest route is in the app. If you cannot, use the email route below.
Before you delete: export your data
Deletion is permanent, and we cannot recover an account once the process finishes. If you want a copy of your plants, care history and journal first:
We email the export to the address on your account. Do this before you start a deletion.
Option 1 — delete in the app
- Open LeafMeGrow and sign in.
- Go to the Profile tab.
- Tap Settings.
- Under Privacy & Security, tap Delete account.
- Choose how you want to delete, then confirm.
You are offered two choices:
| Choice | What happens |
|---|---|
| 30-day grace period (recommended) | Your account is scheduled for deletion 30 days from now. We email you a confirmation with the date. You can sign in and cancel at any point before that date. When the date arrives, everything below is permanently deleted. |
| Delete immediately | Everything below is permanently deleted straight away. There is no grace period and no way to undo it. |
Option 2 — request deletion by email
Use this if you have uninstalled the app, cannot sign in, or would simply rather we did it for you.
We may need to verify that the address is yours before we act — that check protects you from someone else deleting your garden. We respond within one month, as the UK and EU GDPR require, and usually much sooner.
What gets deleted
Everything below is erased from our systems:
- Your login account and profile — email address, username, display name, bio, avatar and growing zone
- Your plants and rooms, and every care log, watering record and growth measurement attached to them
- Your reminders, calendar events and vacation settings
- Your journal entries and the photos attached to them
- Your achievements, streaks and activity history, including your leaderboard entry
- Your plant identification history
- Your notification settings and push notification token
- Every image you uploaded — plant photos, journal photos, avatars and identification photos are removed from our file storage, not just unlinked
What is not deleted, and why
Crash and performance reports. Diagnostic events are held by our error-monitoring provider, Sentry, under their own retention schedule. We do not keep a separate copy and they age out on that schedule. These records are tagged with your account identifier and email.
Backups. Routine encrypted backups may still contain copies of your data for a short period after deletion, until those backups age out of the normal backup cycle. They are not used to restore deleted accounts.
Anything we are legally required to keep. If a record must be retained to comply with a legal obligation, we keep only that record and only for as long as the law requires.
Nothing in either category is used to rebuild your account or to contact you about the product.
Questions
Email privacy@leafmegrow.com.
Data controller: Ian Dirk Louw, sole trader (empresário em nome individual) registered in Portugal, trading as Octara Labs, of Rua Fernando Gil Cardeira 2, 1 Esq, 8800-082 Conceição de Tavira, Portugal, VAT ID PT333624769. You also have the right to complain to a supervisory authority — ours is the Portuguese CNPD, cnpd.pt.
See also the Privacy Policy and Terms of Service.